Terms of service

OVERVIEW

Welcome to Elysian Carpets. The terms “we”, “us” and “our” refer to Elysian Carpets.

Elysian Carpets operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated and seamless shopping experience.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, define your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully, as they include important information regarding your legal rights, limitations of liability, and warranty disclaimers.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use the Services under your supervision.

To access or purchase from our store, you may be required to provide personal details such as your email address, billing information, payment details, and shipping address. You represent that all information provided is accurate, current, complete, and lawfully yours to provide.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned to another party.

SECTION 2 – OUR PRODUCTS

We strive to present our products as accurately as possible. However, due to differences in screens, lighting, and device settings, actual product colors or textures may vary.

As our carpets are handcrafted, natural variations in color, weave, texture, and size are inherent and do not constitute defects.

We do not guarantee that product appearance will exactly match digital representations. Product descriptions, pricing, and availability are subject to change without prior notice. We reserve the right to limit quantities or discontinue products at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Elysian Carpets reserves the right to accept or decline any order at its sole discretion.

An order is considered accepted only after payment is successfully processed and order confirmation is issued. Once accepted, orders may not be cancelled or modified.

In the event of order changes or cancellation by us, we will attempt to notify you using the contact details provided.

Returns, replacements, or credits are governed strictly by our Return & Replacement Policy.

Purchases are intended for personal or household use only and may not be resold or exported without permission.

SECTION 4 – PRICES AND BILLING

All prices are subject to change without notice. The price charged will be the price displayed at the time of order placement.

Prices do not include applicable taxes, shipping, customs, or duties unless expressly stated.

You agree to provide accurate billing and payment details and authorize us to charge your selected payment method for all applicable amounts.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by courier partners, customs clearance, or circumstances beyond our control.

Once an order is handed over to the shipping carrier, ownership and risk of loss pass to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, videos, designs, and layouts, is the exclusive property of Elysian Carpets or its licensors and is protected under applicable intellectual property laws.

The Services may be used for personal, non-commercial purposes only. Any unauthorized reproduction, distribution, or use is strictly prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools offered “as is” and “as available.” We have no control over and assume no responsibility for these tools or their use.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party websites is done at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Elysian Carpets is powered by Shopify. However, all transactions are solely between you and Elysian Carpets. Shopify bears no responsibility for sales, products, or disputes arising from purchases made on this store.

SECTION 10 – PRIVACY POLICY

All personal data collected is governed by our Privacy Policy. By using our Services, you consent to the collection and processing of your information as described therein.

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit may be used by Elysian Carpets without restriction, compensation, or obligation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders affected by such errors at any time.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, abusive, misleading, or harmful purposes, or to violate any applicable laws or intellectual property rights.

SECTION 14 – TERMINATION

We may suspend or terminate access to the Services at our discretion without prior notice. Obligations incurred prior to termination shall survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Elysian Carpets shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Elysian Carpets and its partners from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Elysian Carpets regarding use of the Services.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our written consent. We may assign our rights without restriction.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, and disputes shall be subject to the jurisdiction of courts in Uttar Pradesh, India.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

For questions regarding these Terms, please contact us:

Elysian Carpets
Email: elysiancarpets01gmail.com
Phone: +91 92087 53537
Address: Madhosingh, Aurai, Bhadohi – 221301, India

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